Policies
Last updated: July 2026
At NewYou Medical Spa, every service and product we offer is thoughtfully curated and customized to support exceptional results, safety, and client satisfaction. Due to the personalized nature of our treatments and the medical-grade products we provide, all sales are final.
We maintain a strict no-refund policy on all services, packages, memberships, promotional offers, and retail purchases. This policy allows us to uphold the highest standards of care, consistency, and integrity across every client experience.
Our treatments often involve:
Once a service has been rendered or a product has left our facility, it cannot be returned or refunded.
All packages, memberships, and promotional pricing are non-refundable and non-transferable. These offerings are thoughtfully priced to provide exceptional value and are reserved specifically for the client who purchases them.
Please note that missed appointments or late cancellations do not qualify for refunds. We kindly encourage clients to review our cancellation policy prior to booking to ensure the best possible experience.
While refunds are not offered, our commitment to your satisfaction remains paramount. We take pride in delivering high-quality, results-driven care and are always happy to address any questions or concerns regarding your treatment plan prior to your appointment.
By booking services or making a purchase at NewYou Medical Spa, you acknowledge and agree to this policy.