Return Policy

At NewYou Medical, we take pride in delivering high-quality treatments and exceptional service to ensure our clients experience the best possible results. Due to the nature of our services and the significant investment in time, resources, and personalized care that each treatment requires, we maintain a strict no-refunds policy on all services and products.

1. Personalized Services: Our treatments are tailored to meet the individual needs of each client, with careful consideration given to their unique skin type, body goals, and overall wellness. Once a service is performed, it cannot be undone or returned.

2. Time and Expertise: Our experienced professionals dedicate their time and expertise to providing effective, result-driven treatments. As our services are labor-intensive and require specialized knowledge, refunds cannot be issued for completed services.

3. Products: For hygiene and safety reasons, we do not offer refunds on any products sold. We carefully select the products we offer and stand behind their quality, but for health reasons, once a product leaves our premises, it cannot be returned or exchanged.

4. Booking Considerations: Cancellations or rescheduling must be done at least 24 hours in advance. This policy helps us manage our schedule and ensure that all clients receive the attention they deserve. Late cancellations or no-shows may result in a fee or forfeiture of the service.

We appreciate your understanding of our policies, which are designed to ensure fairness and quality for all clients. Should you have any concerns or questions about your treatment, we encourage you to speak with our team so we can address them promptly.